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Xacom’s DECT Cordless Telephone
Our DECT systems are an integrated solution that enables people on the move to be contacted anywhere at any time around the building or site where the systems are installed. The DECT systems effectively act as an interface between the cordless handsets and the customer's host PABX allowing the cordless handsets to appear as a transparent, mobile desktop telephone. The handset operates in the same way as the desktop telephone, with access to the same PABX facilities and features.
Using a single cordless handset, the cordless user retains the same extension number whether they use a desk or cordless phone and may switch from one to the other when leaving or returning to the office. Alternatively DECT handsets can be assigned to new analogue extensions.
The Xacom DECT Systems can be connected to an existing analogue extension on your PABX providing mobility, messaging and enhancing your existing telephone system.
Benefits of Xacom DECT
Cordless telephony has been developed to improve contact ability in the workplace. Industry statistics show that around 70% of telephone calls fail to reach the intended recipient. This often results in "telephone tag", where callers leave messages with colleagues, on voice mail or with the receptionist. This is frustrating for both parties, costs time and money, and will often result in lost business opportunities.
The Xacom DECT systems solve this problem and provides the following benefits:
- Better customer service because people on the move can be quickly reached in the workplace. Customers or callers are no longer left waiting for an answer. That successful call may be a new customer.
- Productivity is improved as the time wasted trying to find people is eliminated or reduced.
- Users can get on with the job at hand and feel confident that they will receive that important message.
- The decision making process is improved because instant decisions or responses are often required, and can now be made on the spot - no time wasted in telephone tag.
- Telephone bills are reduced as fewer calls need to be made to contact that individual who was unable to contact you in the first place. Local, national and international telephone calls are expensive, as most are made in peak periods.
- Flexibility is provided as the system can be tailored to meet individual communications requirements; pagers may be suitable for staff undertaking non-critical tasks, and DECT handsets may be suitable for staff who need to respond verbally.
- Emergencies are catered for as the Xacom DECT Messaging feature can be used for single or group messaging.
- Integrated DECT / Man Down Systems
- Integration with Xacom, I-CARE and ECHO nurse call range and PX-5/10 messaging systems.
- Xacom’s DECT systems are fully featured and modular systems that can be tailored to your requirements.
- Xacom’s experts can assist you to design, specify and document your specific requirements.
For further assistance please call or email one of our friendly staff members today.
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